Kenyans have taken to social media to complain about taxifybolt’s poor services.
Under the hashtag #ResistTaxifyBolt, previous customers of the online hailing taxi company have complained about being overcharged, insecurity, and low returns to the drivers.
“I used taxify/bolt the other day from Standard group Mombasa Road to Utawala and the app showed I’ll pay Sh510 only to get there and the price comes to Sh 1,150. When I asked the driver he says ‘Mimi sijiu hiyo mambo’. First and last time using it!” @nginafay complained.
Cases of TaxifyBolt overcharging their customers seems to be an issue recurring among many of its customers.
Security concerns have also hit
“Many cases have been brought up about rape and drugging by
Those who have invested in the
Kenyans have therefore appealed to the government to intervene and protect users.